I had called an authorized-by-manufacturer company to do maintenance on my water heater, but they said they were busy and would call me back to set up an appointment. They never called back, so I called Hoffmann. They set up an appointment for the next day, sent text messages on that day with updates on when they'd be able to come, showed up, and did the work. Seth was friendly and efficient. While waiting for the water heater to flush he also gave me a lot of advice, without pushing sales, about what to look for when the time comes to replace my HVAC (which isn't far off). The price was a bit more than I expected, but I'm still satisfied because it really is true that you get what you pay for.

- Craig Anderton Verified